Support

Something not working, or just have a question? Send an email — a real person will read it and get back to you.

There's no rush and no wrong question. Whether it's a bug, an idea, or you're just stuck, drop a line — replies usually come within a couple of days.

To help sort it out faster

If you're reporting something that went wrong, it helps to include:

Your device (for example, “iPhone 14”) and iOS version.
What you were doing when it happened.
What you expected to happen, and what happened instead.

A screenshot is worth a thousand words, if you can grab one.

Quick answers

Where is my data kept?

On your phone, and only on your phone. It's kept private on the device and opened with Face ID, Touch ID, or your PIN. Nothing is uploaded, so nobody else can see it.

I'm getting a new phone — will my data come with me?

Because everything lives only on your current device, it won't follow you automatically. If you want to carry it over, export a copy from within the app before you switch, and keep that file somewhere safe.

Will I lose everything if I delete the app?

Deleting PennyBright removes its data from your phone, since that's the only place it exists. If there's any chance you'll want it back, export a copy first.

Is my information private?

Yes — by design. There's no account, no cloud, and no tracking. For the full picture, see the privacy policy.